
8+ Years Experience
About Martha
Martha is the welcoming voice and helpful first point of contact at North Park Tax, ensuring every client interaction begins with exceptional service. With a keen eye for detail and a deep understanding of our processes, she expertly manages client scheduling, document intake, and communications. Her friendly and professional demeanor helps create a calm and organized environment for our Rockford clients during tax season and beyond.
Specialties
Client Onboarding & Intake Coordination Appointment Scheduling & Calendar Management Tax Document Organization & Preliminary Review Client Communication & Follow-up Office Administration & Workflow Support Confidential Information Handling
Credentials & Certifications
Certified Administrative Professional (CAP)
IRS Annual Filing Season Program Participant
Notary Public, State of Illinois
Customer Service Excellence Certification
